Steven Martin: Executive Consultant

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Services Provided Through Perceptive Consulting, LLC

The services that I have had the opportunity to provide to my Client-partners through Perceptive Consulting, LLC have included: Business Analysis, Strategic Planning, Data Management & Analytics, Business Process Re-engineering (BPI/BPM), Financial Forecasting and Budgeting, Product Marketing, Technology Integration, DevOps, Vendor and Contract Management, Portfolio/Program/Project Management, PMO Design and Implementation, Business Application Design/Implementation/Management, CMMI, and ITIL assessments and improvements, Data Analytics, Metrics, Operational Scorecards and Reporting.

Career Focus

I have always taken a pragmatic approach to improving collaboration between technical and non-technical organizations.  I have been fortunate to be able to spend most of  my career building, mentoring, and leading responsive business process improvement and solutions delivery teams.  Have consistently exceed strategic and tactical goals for my Clients-- both in regulated and non-regulated markets such as Insurance, Staffing, Shipping/Logistics, Service Delivery/ICT, Banking, Managed Services(Cloud/Hybrid), and Commercial Software Development.

Market Segment Experience

Throughout my career, I  have successfully delivered measurable solutions within the following market segments:

  • Banking
  • Insurance
  • Staffing
  • Telecom
  • Shipping and Logistics
  • Commercial Software Tools
  • Commercial Business Applications (SaaS, DaaS, and other application delivery models)
  • Cloud Enabled Hosting and Managed Services

Credentials

College Degrees

  • AA Computer Programming and Data Analysis
  • BA Management
  • Graduate Certificate in Program and Program Management

Certifications

  • Lean Six Sigma Green Belt
  • Quality Function Deployment for Services
  • ITIL Foundations (V.3)
  • ITIL IT Service Management
  • ITIL Intermediate Certificate in IT Operational Support and Analysis 
  • CMMI
  • Managing Software Engineering
  • Effective Speaking and Human Relations