Perceptive Consulting LLC

SKILLS HAVE BEEN PROVEN TO BE TRANSPORTABLE BETWEEN DIFFERING MARKET SEGMENTS

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Shipping/Logistics: Improved Billing Cycle.  Analyzed new implementation of in-cab technology for gaps,  and improved document management.  Developed and improved  client-facing scorecards and metrics.


Insurance: Reduced development and implementation  cost, and improve ROI of Enterprise  Service Bus Architecture.  Implemented new PMO Software, Templates and Training.  Staffed new Business Analysis team, then assisted in the development of several hundred use-cases representing all department operational practices and systems usage.   Provided analysis and selection of vendor for $20MM replacement of 30 year old technology and processes.


Staffing: Reduce Sales Team administrative activities, improved back-office operational effectiveness,  and increase sales revenue and retention.


Banking: Analyzed and recommended and/or initiated changes to  Cash Management processes and systems for Client On-boarding, Account Opening, Card Services, Deferred Billing, Deposit Escrow, Interest on Lawyer Trust Accounts (IOLTA), Lockbox, Office of Foreign Assets Control (OFAC), and Wire Transfers. 


Non-profit: Analyze unique staffing and training model for feasibility of creating new company in support of military and law enforcement veterans.

PROVEN METHODOLOGIES ARE USED TO ENSURE PREDICTABLE AND REPEATABLE OUTCOMES

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Although engagement approaches can vary, most of my business and management consultant services have included a comprehensive consultation to help identify gaps and opportunities, a comprehensive improvement road-map that includes a project plan with timelines and milestones, a cost analysis, and a schedule. I also offer Portfolio/Program/Project Management services to provide team governance, financial management, risk mitigation, and ensure measurability of deliverables.


I am also certified in multiple methodologies that have been successfully utilized for Clients to ensure repeatable and predictable results: 


1) Business Analysis and Process Improvement: Lean Six-Sigma and Quality Function Deployment.


2) Portfolio Management, Program Management, and Project Management: PMBOK, Prince II, and Agile


3) Dev/Ops: ITIL and CMMI


Rates are negotiable based on the scope of the assistance required, the reporting structure, accountability and responsibility, and physical location.


C-LEVEL CLIENT ENGAGEMENTS

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CEO Recognition

  • "Steven is an effective Process Improvement and Program/Project Management professional who can tackle very complex issues."


  • "I would highly recommend him for any efficiency management consultant role." 


CFO Recognition

  • "I highly recommend Steve's services to any entity that is looking to increase their overall organizational efficiency."


  • "He was detailed oriented and focused on timely completion of all key parts of the project."


CIO Recognition

  • "I highly recommend Steven for any variety of related opportunities that require open communication, high levels of integrity and quality results."